Was this is best peak season ever? It really all depends on one’s perspective. I spoke to a cross country van operator last week and he told me it was his best 4 month stint in terms of revenue ever. I then spoke to a 25 year veteran move coordinator, she told me this year was extremely difficult due to the lack of van line drivers and the increased use of alternative capacity. One thing for sure, when the dust settles in September there will be plenty of lessons learned and much to do in preparation for 2017.
I’m very proud of my team @ U491 in Sacramento California. Quality scores are up, revenue is up, claims are down and office morale is VERY GOOD! Excellent job team!